Frequently Asked Questions
What do you charge to pump out a septic tank? (some will specify gallons others will not)
$325 up to 1,000 gallons or $425 up to 1,500 gallons
Where is your company located?
Our main office is located in Dallas, Georgia but we have satellite offices all over atlanta (I typically just say our main office is in dallas georgia but we service all over metro atlanta or we have offices all over metro atlanta)
Does your company clear clogs?
Yes as long as it is from the foundation of the home to tank
Does your technician dig up the tank?
Yes, our technician will use equipment to dig up the front and rear lids of the tank unless there are lids in place at ground level
Do you offer payment plans and or financing?
We offer financing through a company called wisetack and you can research them online for further information
What are the signs that my septic system needs attention?
Common signs include slow drains, foul odors, pooling water around the drain field, unusually green grass over the drain field, sewage backups, and unusual sounds from pipes. If you notice any of these, contact us for diagnosis and repair.
How can I prevent problems with my septic system?
Prevent problems by having regular inspections and pumping (every 1 to 3 years for inspections and every 3 to 5 years for pumping, as recommended by the state), using water efficiently, properly disposing of waste, maintaining the drain field, and avoiding chemical additives.
How often should I pump my tank?
The state recommends every 3-5 years
Do you offer any discounts?
Yes we offer a veteran discount and a senior discount 5% off up to $50
Do you guys install risers/ground level access?
We do install risers and our technician can provide a quote for those onsite
Do you all do new construction installs?
Yes we do new installs for new and existing homes
Do you provide real estate inspections?
Yes we provide inspections for the buy and the sell of the home
What should I do if I suspect a problem with my septic system?
If you suspect a problem, reduce your water usage and contact us immediately. Attempting to fix the issue yourself can lead to more serious and costly problems.
What happens during a pumping and cleaning service?
During a pumping and cleaning service, our technicians access your septic tank and use specialized equipment to remove accumulated sludge and scum. This prevents the tank from overflowing and ensures only liquid waste goes to the drain field. We may also inspect the tank and its components for any issues. The process typically takes a few hours, depending on the tank's size and the amount of waste.